When natural disaster strikes, the insurance claims process can feel overwhelming. Here are the key steps every business should follow.

Know Your Coverage

Before filing anything, review your policy carefully. Standard commercial property insurance covers direct physical loss or damage to buildings and personal property, but exclusions — such as flooding — are common. Beyond

It is a common refrain; the insurer is slow in processing my company’s claim.

This is a double-edged sword. Insurers have a duty to independently investigate a claim and failure to do so can result in liability to the insurer. See Wilson v. 21st Century Ins. Co., 42 Cal. 4th 713, 68 Cal. Rptr.